• @pedz@lemmy.ca
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    2 days ago

    I was working as a level 1 tech for a consulting company. I had to take calls and monitor the systems.

    We had a ticketing system in place where we received alerts and various alarms in there. But because some of my coworkers didn’t do anything with these and some systems (and clients) suffered from this, people in management thought it would be a marvelous idea to have those alerts and alarms make a notification in Teams.

    So when some random location lost internet for a few minutes, we sometimes had hundreds of Teams notifications.

    I quit last month. I couldn’t take it any longer.

    • DreamButt
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      12 days ago

      Shocked more people don’t do this with everything

    • Saik0
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      3 days ago

      Yes, but as a custom notification channel on the IT OPs channel. That’s where we send system alerts. Outage notifications, script notices, etc…